TERMS & CONDITIONS

Effective Date: February 25, 2025

Welcome to CONACLIMATEE, your premier destination for luxury timepieces. By accessing and using our website (www.conaclimatee.com) and services, you agree to comply with the following Terms and Conditions. Please read these terms carefully before making a purchase.

1. GENERAL TERMS

  • By using our website, you confirm that you are at least 18 years old or have the consent of a legal guardian.

  • We reserve the right to modify these Terms and Conditions at any time without prior notice. Your continued use of our website constitutes acceptance of any changes.

  • All watches and accessories sold by CONACLIMATEE are authentic and sourced from reputable manufacturers.

2. ORDERING PROCESS

  • Orders can be placed exclusively through our website (www.conaclimatee.com) or by contacting our customer service team.

  • Customers must provide accurate billing and shipping details to avoid delays in processing.

  • Once an order is placed, you will receive an order confirmation email. This does not constitute acceptance of your order; we reserve the right to cancel or refuse any order at our discretion.

3. PAYMENT TERMS

  • We accept payments via major credit cards, debit cards, and secure online payment gateways.

  • All transactions are processed in USD ($) and are securely encrypted to protect customer data.

  • Payments must be completed in full before order processing and shipment.

  • We are not responsible for any additional bank charges, currency conversion fees, or international transaction fees applied by your financial institution.

4. PRICING & TAXES

  • Prices listed on our website are subject to change without prior notice.

  • Customers are responsible for any applicable taxes, customs duties, or import fees based on their shipping location.

  • In case of a pricing error, we reserve the right to cancel an order or adjust the price before confirming the sale.

5. SHIPPING & DELIVERY

  • Orders are processed within 1-3 business days and shipped via insured and trackable carriers.

  • Estimated delivery times vary based on the shipping destination. Refer to our Shipping Policy for more details.

  • We are not responsible for delays caused by external factors such as customs clearance, weather conditions, or courier service disruptions.

6. RETURN & EXCHANGE POLICY

  • Customers may return or exchange items within 14 days of delivery, provided they are in unused, original condition with all packaging and documentation.

  • Custom-made or engraved watches are non-returnable unless defective.

  • Refunds are processed within 7-10 business days after inspection of the returned item.

  • Customers are responsible for return shipping costs unless the return is due to an error on our part.

7. WARRANTY & AUTHENTICITY

  • All products sold by CONACLIMATEE are 100% authentic and come with manufacturer warranties.

  • Warranty coverage varies based on the brand and manufacturer. Customers should refer to the warranty terms provided with their purchase.

  • Any unauthorized modifications or repairs will void the warranty.

8. LIMITATION OF LIABILITY

  • CONACLIMATEE is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.

  • We are not liable for any delays or issues caused by third-party services, including payment processors and shipping carriers.

9. FRAUD PREVENTION & SECURITY

  • We reserve the right to refuse any transaction that appears suspicious or fraudulent.

  • Customers may be required to provide additional verification before their order is processed.

  • Any attempts to commit fraud or unauthorized transactions will be reported to law enforcement.

10. CANCELLATION POLICY

  • Orders can be canceled within 24 hours of purchase without penalty.

  • Once an order has been processed or shipped, it cannot be canceled.

11. INTELLECTUAL PROPERTY RIGHTS

  • All content on our website, including images, logos, and text, is the intellectual property of CONACLIMATEE and may not be copied or used without permission.

  • Any unauthorized use of our content will result in legal action.

12. GOVERNING LAW

  • These Terms and Conditions are governed by and construed in accordance with the laws of the United States, and any disputes shall be resolved in a court of competent jurisdiction in the state of Texas.

13. CONTACT INFORMATION

For any inquiries regarding these Terms & Conditions, please contact us:

Thank you for choosing CONACLIMATEE – Your Trusted Source for Luxury Timepieces.