Shipping Policy for Conaclimatee
Effective Date: January 4, 2025
At Conaclimatee, we are committed to providing our customers with reliable and efficient shipping services. Below are the details of our shipping policy to ensure a smooth and transparent delivery process.
1. Shipping Methods & Delivery Times
We offer various shipping methods based on your location, including:
- Standard Shipping: Estimated delivery time is [7-14] business days.
- Expedited Shipping: Estimated delivery time is [3-7] business days.
- International Shipping: Delivery times vary depending on the destination and can take [7-21] business days.
Please note that delivery times are calculated from the date of order processing, not from the date of order placement.
2. Shipping Costs
- Free Shipping: We offer free standard shipping on orders above [specific threshold amount].
- Shipping Fees: For orders below the free shipping threshold, a flat shipping fee will apply based on your location. The exact shipping fee will be displayed during checkout.
3. Order Processing
- Processing Time: Orders are processed within [3-5] business days from the date of purchase.
- Order Confirmation: Once your order is processed, you will receive a confirmation email containing tracking details.
4. Tracking Your Order
- After your order is shipped, you will receive a tracking number via email.
- You can track your order status by visiting the “Order Tracking” section on our website or by using the tracking link provided in your confirmation email.
5. Shipping Restrictions
- Conaclimatee ships to most countries, but there may be certain restrictions based on the destination.
- We do not ship to P.O. Boxes or military addresses (APO/FPO).
6. Customs and Import Duties
- International Orders: Customers are responsible for any customs, import duties, or additional fees that may apply in their country.
- Conaclimatee is not responsible for any such charges.
7. Delays & Issues
- Delivery Delays: Conaclimatee is not responsible for delays caused by factors beyond our control, such as customs delays, weather conditions, or unforeseen circumstances.
- Contact Us: If your order does not arrive within the estimated timeframe, please contact us at info@conaclimatee.com or call (936) 598-5055 so we can assist you further.
Thank you for choosing Conaclimatee. We are committed to providing a seamless shipping experience for all our valued customers.